Product Search  •  Checkout  •  Home  •  Track Your Order  •  Site Map  •  Login
Forum
  1. Jazpizaz.com has evolved from a small mail order business to being an active e-comerce web site for over one year. I have a combining a love for making hand made crocheted hair bun covers and the art of dance. Being around dancers of all ages for many years taught me an understanding of the spirit of dance and it is our goal to bring jazpizaz to you through our product offering. Combine this with our pledge to provide prompt quality service at competitive prices we invite you to see for yourself what jazpizaz offers.
  2. We respect your privacy and do not sell or rent your personal information, nor do we share it with any other party for their use unless required by law. Please read our privacy policy for complete details.
  3. Under the State Statutes we must charge State Sales Taxes to our New York customers. If you provide us your New York State Tax ID as a merchant purchasing and re-selling our products, you can be exempt from paying The New York State Sales Tax since you agree to collect that tax at the time of their re-sale. 

  4. If you are interested in using jazpizaz.com for press release, please send an e-mail with your name, phone number and e-mail address. You will receive a prompt response from us with information. We welcome relevant requests to link with our website. Linking is a critical aspect of a succesful e-commerce website to which we subscribe wholeheartedly. Please e-mail us at info@jazpizaz.com. As an incentive we will offer a 10% discount on the next order placed from a linking website partner. All photographs are copyright protected and cannot be used without written permission from jazpizaz.com. Please e-mail your inquiry at info@jazpizaz.com with your specific request. We will provide you a prompt reply depending on the nature of your request. Website inquiries must provide the actual website where the picture is intended for use in order to be considered.
  5. Where available we show preferred pricing that includes volume prices. If there is something that you are interested in volume, please communicate your request to us via e-mail at info@jazpizaz.com. We will get back to you as soon as possible confirming preferred pricing and its availability. Hair Bun Covers is the core business of jazpizaz.com. We offer volume discount prices as listed. If you don't see the color selection you want please e-mail us with your special request. I will quote you acccordingly. Generally speaking any color is available. Delivery will depend on raw material availability. We will process and get that special request for you. It may take up to two weeks to process and ship to you. Thanks in advance for you patience! As a general rule if you see something you like and it is listed in stock please don't wait. Place your order. We cannot guarantee 100% availability at all times. Some items will get discontinued after initial inventory is depleted. Unfortunately this is beyond our control.
  6. We want you to be completely satisfied with your purchase. If you are not happy with your selection you must e-mail us at info@jazpizaz.com within 7 days of receipt. Please have your invoice ready so we can obtain the information required to process your return. All items must be returned in their original condition meaning that the wrap/package must not be tampered with or opened. All returns must be unopened and in their original condition.For your protection we suggest all returns be sent back by a traceable carrier. The customer is responsible for all costs associated with the return shipment. After receipt of the returned item we will process a refund of the original purchase price. Sorry we cannot refund the original cost of shipment. Please make sure that the original packaging is intact. If we find upon inspection it has been tampered with we may have to institutute a recovery cost to allow the item to be re-sellable to our other clients as a new item. Please allow 7 days from the time we receive your item to process your return. We will notify you by e-mail on the complete status of your return request.
  7. Yes! Jazpizaz welcomes international orders. Shipping rates will have to be quoted prior to final placement of order. You can e-mail us the details of your order request at info@jazpizaz.com and we will promptly reply. Or, you can place an order leaving the freight cost incomplete. E-mail us at info@jazpizaz.com that your order request is pending and we will quote you international shipping rates to your destination promptly. In both cases no charges apply to your credit card until shipment is made. If the quoted shipping rates do not meet your liking you may cancel the order at that time.
  8. We use the US Postal Service (Delivery Confirmed) for most of our shipments. From time to time we will use Federal Express especially for customers requesting fast turn around. Please see our shipping policy page for additonal details. Sorry we cannot ship to post office boxes, APO and FPO addresses. EVERY ONCE IN AWHILE WE HAVE BACKORDERS. WE WILL CONTACT YOU BY E-MAIL SHOULD THIS OCCUR WITH AN ESTIMATED TIMETABLE. EVERY EFFORT WILL BE MADE TO TURN AROUND BACKORDERS WITHIN THREE WEEKS. If this is not acceptable you may cancel your order. Often we run a promotion where shipping costs on Hair Bun Covers are "free." When this is in place if our customer combines purchases with other items outside of the Hair Bun Cover category the cost of shipping follows the rates established for the purchase based on the total dollar value of the other items. Our shipping costs reflect a small handiling charge to cover the cost of packaging.
  9. It depends upon many factors. The time or day you place your order, the shipping method you choose, as well as the destination (is it rural or metropolitan) but generally speaking you should receive your order anytime from 1-9 days after you place it. Shipments to Alaska, Hawai and Puerto Rico may take longer. Please be assured we will process your order quickly and if there should be a problem we want to hear from you after nine days. We will track any issues for you immediately upon notice! Please contact us at info@jazpizaz.com. In many cases you can track your own orders online at www.usps.com with the provided tracking number that appears with your order at www.jazpizaz.com.
  10. We try to be prompt! Depending on the time of day your order is placed it will be processed quickly. We ship weekdays and if needed on Saturdays by noontime. Please allow an extra day to ship during peak busy seasons. Shipments to Alaska, Hawai and Puerto Rico may take a little longer.
Note: All prices in US Dollars