We respect your privacy and do not sell or rent your personal information, nor do we share it with any other party for their use unless required by law. Please read our privacy policy for complete details.

If you are interested in using jazpizaz.com for press release, please send an e-mail with your name, phone number and e-mail address. You will receive a prompt response from us with information. We welcome relevant requests to link with our website. Linking is a critical aspect of a succesful e-commerce website to which we subscribe wholeheartedly. Please e-mail us at info@jazpizaz.com. As an incentive we will offer a 10% discount on the next order placed from a linking website partner. All photographs are copyright protected and cannot be used without written permission from jazpizaz.com. Please e-mail your inquiry at info@jazpizaz.com with your specific request. We will provide you a prompt reply depending on the nature of your request. Website inquiries must provide the actual website where the picture is intended for use in order to be considered.

We want you to be completely satisfied with your purchase. If you are not happy with your selection you must e-mail us at info@jazpizaz.com within 7 days of receipt. Please have your invoice ready so we can obtain the information required to process your return. All items must be returned in their original condition meaning that the wrap/package must not be tampered with or opened. All returns must be unopened and in their original condition.For your protection we suggest all returns be sent back by a traceable carrier. The customer is responsible for all costs associated with the return shipment. After receipt of the returned item we will process a refund of the original purchase price. Sorry we cannot refund the original cost of shipment. Please make sure that the original packaging is intact. If we find upon inspection it has been tampered with we may have to institutute a recovery cost to allow the item to be re-sellable to our other clients as a new item. Please allow 7 days from the time we receive your item to process your return. We will notify you by e-mail on the complete status of your return request.

We use the US Postal Service (Delivery Confirmed) for most of our shipments. From time to time we will use Federal Express especially for customers requesting fast turn around. Please see our shipping policy page for additonal details. Sorry we cannot ship to post office boxes, APO and FPO addresses. EVERY ONCE IN AWHILE WE HAVE BACKORDERS. WE WILL CONTACT YOU BY E-MAIL SHOULD THIS OCCUR WITH AN ESTIMATED TIMETABLE. EVERY EFFORT WILL BE MADE TO TURN AROUND BACKORDERS WITHIN THREE WEEKS. If this is not acceptable you may cancel your order. Often we run a promotion where shipping costs on Hair Bun Covers are "free." When this is in place if our customer combines purchases with other items outside of the Hair Bun Cover category the cost of shipping follows the rates established for the purchase based on the total dollar value of the other items. Our shipping costs reflect a small handiling charge to cover the cost of packaging.